{"id":1299,"date":"2020-07-02T07:09:21","date_gmt":"2020-07-02T07:09:21","guid":{"rendered":"http:\/\/www.borngroup.com\/industries\/travel-hospitality\/"},"modified":"2026-01-09T02:08:31","modified_gmt":"2026-01-09T07:08:31","slug":"travel-hospitality","status":"publish","type":"page","link":"https:\/\/www.borngroup.com\/industries\/travel-hospitality\/","title":{"rendered":"Travel &amp; Hospitality"},"content":{"rendered":"\n\n\n  \n\n\n\n\n\n<section class=\"hero hero--fixed-content hero--fullscreen   hero--has-overlay\">\n      <img decoding=\"async\" class=\"hero-background\" src=\"https:\/\/static.borngroup.com\/uploads\/2020\/08\/travel-hospitality.jpg\" alt=\"\" aria-hidden=\"true\">\n      \n  <div class=\"hero-content-holder\">\n    <div class=\"hero-content container\">\n              <div class=\"hero-breadcrumbs\">\n          <a href=\"https:\/\/www.borngroup.com\/industries\/\" class=\"hero-breadcrumb\">Industries<\/a>\n                    <a href=\"https:\/\/www.borngroup.com\/industries\/travel-hospitality\/\" class=\"hero-breadcrumb\">Travel &amp; Hospitality<\/a>\n        <\/div>\n      \n      \n      <div class=\"hero-title \">Travel &#038; Hospitality<\/div>\n\n              <h1 class=\"hero-tagline\">\n          BORN Group provides digital solutions for the tourism industry that spark inspiration and drive loyalty through unique guest experiences.\n        <\/h1>\n             <style>\n        div.hero-title\n         {\n        font-size: 70px;\n        font-family: big-caslon-fb,serif;\n        font-weight: 400;\n        line-height: 1.1666;\n        }\n        h1.hero-tagline \n        {\n          font-family: proxima-nova,-apple-system,BlinkMacSystemFont,segoe ui,Roboto,helvetica neue,Arial,sans-serif;\n          font-size: 18px;\n          font-weight: 300;\n          line-height: 1.5666;\n        }\n        <\/style>\n\n          <\/div>\n  <\/div>\n<\/section>\n\n\n\n<section class=\"summary container grid\">\n    \n    <div class=\"summary-lead\">Tourism, travel, and transportation\u2013we sell wanderlust online.<\/div>\n    <div class=\"summary-copy\"><p class=\"p1\">By capturing the spirit of adventure and leveraging cutting-edge data analytics, we help travel brands come to life. Our partnerships enable us to create memorable, end-to-end experiences for the customer before they&#8217;ve even left home.<\/p>\n<p>Our expertise spans the entire travel industry, from transportation to rail to airlines and airports.\u00a0We also understand the importance of the booking process and the customer experience. That&#8217;s why we offer UX design services to improve the overall user experience and virtual tours to enhance the booking process. We deploy digital marketing and social media campaigns to promote hotels, resorts, and guest experiences that bolster revenue and drive repeat visits.<\/p>\n<\/div>\n<\/section>\n\n\n\n\n<section class=\"tabbed-slideshow\">\n  <nav class=\"tabbed-slideshow-nav\">\n      <ol>\n            <li>Transportation<\/li>\n            <li>Travel Support<\/li>\n            <li>Rail Industry Expertise<\/li>\n          <\/ol>\n  <\/nav>\n\n  <div class=\"tabbed-slideshow-slider\">\n          <div class=\"tabbed-slideshow-item\" style=\"background-image: url('https:\/\/static.borngroup.com\/uploads\/2020\/08\/transportation-2.jpg')\">\n        <div class=\"tabbed-slideshow-item-content\">\n          <h2>Transportation<\/h2>\n          Sweeping change has impacted the digital landscape of B2B and B2C transportation companies. The advent of new supply change technologies has revolutionized logistics and transportation as a whole. From telematics to autonomous AI systems, we help brands achieve the same success we&#8217;ve seen with Fortune 500 shippers worldwide. \n        <\/div>\n      <\/div>\n          <div class=\"tabbed-slideshow-item\" style=\"background-image: url('https:\/\/static.borngroup.com\/uploads\/2020\/08\/travel-solutions-1.jpg')\">\n        <div class=\"tabbed-slideshow-item-content\">\n          <h2>Travel Support<\/h2>\n          Our portfolio spans reservation &#038; distribution, NDC, in-flight catering, CRM, loyalty management, crew management, cargo\/freight operations, MRO &#038; engineering operations, ERP implementations, smart airport solutions (including biometric, RFID, etc.), infrastructure, and business process services.\n        <\/div>\n      <\/div>\n          <div class=\"tabbed-slideshow-item\" style=\"background-image: url('https:\/\/static.borngroup.com\/uploads\/2020\/08\/rail-2.jpg')\">\n        <div class=\"tabbed-slideshow-item-content\">\n          <h2>Rail Industry Expertise<\/h2>\n          After decades of collaboration with the rail industry, BORN has a combination of deep domain knowledge blended with a strong grasp on business processes and technology. We understand the many challenges of the rail industry- from optimizing rail usage, meeting safety &#038; security compliance, to reducing operational costs. BORN is the only technology services company with a dedicated rail business unit and in-house rail academy.\n        <\/div>\n      <\/div>\n      <\/div>\n<\/section>\n\n\n\n<section class=\"summary container grid\">\n          <h2 class=\"h1 summary-title\">Revolutionizing the way customers travel<\/h2>\n    \n    <div class=\"summary-lead\"><\/div>\n    <div class=\"summary-copy\"><\/div>\n<\/section>\n\n\n<section class=\"stella-teaser container grid\">\n  <div class=\"stella-teaser-content\">\n    <h2 class=\"h1 stella-teaser-title\">\n              <a href=\"https:\/\/www.borngroup.com\/industries\/travel-hospitality\/airlines-airports-and-ota\/\">Airlines &#038; Airports<\/a>\n          <\/h2>\n    <div class=\"stella-teaser-lead\"><\/div>\n    <div class=\"stella-teaser-copy\"><p>We optimize aircraft maintenance by using technologies like AR\/VR, Advanced analytics, Blockchain, and Mobility.<\/p>\n<\/div>\n          \n\n\n<a href=\"https:\/\/www.borngroup.com\/industries\/travel-hospitality\/airlines-airports-and-ota\/\" class=\"link-cta  link-underline\" data-cursor-text=\"Airlines &amp; Airports\">Airlines &amp; Airports <svg aria-hidden=\"true\" class=\"icon \" style=\"color: inherit\" width=\"24px\" height=\"24px\" viewBox=\" 0 0 24 24\"><path d=\"M17.3771672,5.12950597 L17.4631361,5.20235307 L23.796858,11.5114765 C24.0406284,11.7543002 24.0650054,12.132908 23.8699891,12.4028885 L23.796858,12.4885235 L17.4631361,18.7976469 C17.1922801,19.067451 16.7531357,19.067451 16.4822797,18.7976469 C16.2385092,18.5548232 16.2141322,18.1762154 16.4091485,17.9062349 L16.4822797,17.8205999 L21.632,12.69 L0.693570246,12.6908766 C0.310521976,12.6908766 -4.05009359e-13,12.3815606 -4.05009359e-13,12 C-4.05009359e-13,11.6502361 0.260924716,11.3611778 0.599456872,11.3154303 L0.693570246,11.3091234 L21.631,11.309 L16.4822797,6.17940014 C16.2385092,5.93657645 16.2141322,5.5579686 16.4091485,5.28798808 L16.4822797,5.20235307 C16.7260501,4.95952939 17.1061341,4.93524702 17.3771672,5.12950597 Z\"><\/path><\/svg>\n<\/a>\n      <\/div>\n        <\/section>\n\n\n<section class=\"stella-teaser container grid\">\n  <div class=\"stella-teaser-content\">\n    <h2 class=\"h1 stella-teaser-title\">\n              <a href=\"https:\/\/www.borngroup.com\/industries\/travel-hospitality\/transportation-management\/\">Transportation Management <\/a>\n          <\/h2>\n    <div class=\"stella-teaser-lead\"><\/div>\n    <div class=\"stella-teaser-copy\"><p>We deliver end-to-end consulting, implementation, and support for both commercial-of-the-self and unique transportation management solutions.<\/p>\n<\/div>\n          \n\n\n<a href=\"https:\/\/www.borngroup.com\/industries\/travel-hospitality\/transportation-management\/\" class=\"link-cta  link-underline\" data-cursor-text=\"Transportation Management\">Transportation Management <svg aria-hidden=\"true\" class=\"icon \" style=\"color: inherit\" width=\"24px\" height=\"24px\" viewBox=\" 0 0 24 24\"><path d=\"M17.3771672,5.12950597 L17.4631361,5.20235307 L23.796858,11.5114765 C24.0406284,11.7543002 24.0650054,12.132908 23.8699891,12.4028885 L23.796858,12.4885235 L17.4631361,18.7976469 C17.1922801,19.067451 16.7531357,19.067451 16.4822797,18.7976469 C16.2385092,18.5548232 16.2141322,18.1762154 16.4091485,17.9062349 L16.4822797,17.8205999 L21.632,12.69 L0.693570246,12.6908766 C0.310521976,12.6908766 -4.05009359e-13,12.3815606 -4.05009359e-13,12 C-4.05009359e-13,11.6502361 0.260924716,11.3611778 0.599456872,11.3154303 L0.693570246,11.3091234 L21.631,11.309 L16.4822797,6.17940014 C16.2385092,5.93657645 16.2141322,5.5579686 16.4091485,5.28798808 L16.4822797,5.20235307 C16.7260501,4.95952939 17.1061341,4.93524702 17.3771672,5.12950597 Z\"><\/path><\/svg>\n<\/a>\n      <\/div>\n        <\/section>\n\n\n<section class=\"stella-teaser container grid\">\n  <div class=\"stella-teaser-content\">\n    <h2 class=\"h1 stella-teaser-title\">\n              <a href=\"https:\/\/www.borngroup.com\/industries\/travel-hospitality\/maritime-solutions\/\">Maritime Solutions<\/a>\n          <\/h2>\n    <div class=\"stella-teaser-lead\"><\/div>\n    <div class=\"stella-teaser-copy\"><p>Roughly 90% of the world&#8217;s trade is delivered by sea. We deploy smart solutions to optimize operations, promote efficiency, and reduce cost. <\/p>\n<\/div>\n          \n\n\n<a href=\"https:\/\/www.borngroup.com\/industries\/travel-hospitality\/maritime-solutions\/\" class=\"link-cta  link-underline\" data-cursor-text=\"Maritime Solutions\">Maritime Solutions <svg aria-hidden=\"true\" class=\"icon \" style=\"color: inherit\" width=\"24px\" height=\"24px\" viewBox=\" 0 0 24 24\"><path d=\"M17.3771672,5.12950597 L17.4631361,5.20235307 L23.796858,11.5114765 C24.0406284,11.7543002 24.0650054,12.132908 23.8699891,12.4028885 L23.796858,12.4885235 L17.4631361,18.7976469 C17.1922801,19.067451 16.7531357,19.067451 16.4822797,18.7976469 C16.2385092,18.5548232 16.2141322,18.1762154 16.4091485,17.9062349 L16.4822797,17.8205999 L21.632,12.69 L0.693570246,12.6908766 C0.310521976,12.6908766 -4.05009359e-13,12.3815606 -4.05009359e-13,12 C-4.05009359e-13,11.6502361 0.260924716,11.3611778 0.599456872,11.3154303 L0.693570246,11.3091234 L21.631,11.309 L16.4822797,6.17940014 C16.2385092,5.93657645 16.2141322,5.5579686 16.4091485,5.28798808 L16.4822797,5.20235307 C16.7260501,4.95952939 17.1061341,4.93524702 17.3771672,5.12950597 Z\"><\/path><\/svg>\n<\/a>\n      <\/div>\n        <\/section>\n\n\n<section class=\"stella-teaser container grid\">\n  <div class=\"stella-teaser-content\">\n    <h2 class=\"h1 stella-teaser-title\">\n              <a href=\"https:\/\/www.borngroup.com\/industries\/travel-hospitality\/delivering-the-guest-experience\/\">Guest Experience<\/a>\n          <\/h2>\n    <div class=\"stella-teaser-lead\"><\/div>\n    <div class=\"stella-teaser-copy\"><p>Our practice with hotels, resorts, and guest experiences is designed to reduce operational expenses and bolster revenue.<\/p>\n<\/div>\n          \n\n\n<a href=\"https:\/\/www.borngroup.com\/industries\/travel-hospitality\/delivering-the-guest-experience\/\" class=\"link-cta  link-underline\" data-cursor-text=\"Guest Experience\">Guest Experience <svg aria-hidden=\"true\" class=\"icon \" style=\"color: inherit\" width=\"24px\" height=\"24px\" viewBox=\" 0 0 24 24\"><path d=\"M17.3771672,5.12950597 L17.4631361,5.20235307 L23.796858,11.5114765 C24.0406284,11.7543002 24.0650054,12.132908 23.8699891,12.4028885 L23.796858,12.4885235 L17.4631361,18.7976469 C17.1922801,19.067451 16.7531357,19.067451 16.4822797,18.7976469 C16.2385092,18.5548232 16.2141322,18.1762154 16.4091485,17.9062349 L16.4822797,17.8205999 L21.632,12.69 L0.693570246,12.6908766 C0.310521976,12.6908766 -4.05009359e-13,12.3815606 -4.05009359e-13,12 C-4.05009359e-13,11.6502361 0.260924716,11.3611778 0.599456872,11.3154303 L0.693570246,11.3091234 L21.631,11.309 L16.4822797,6.17940014 C16.2385092,5.93657645 16.2141322,5.5579686 16.4091485,5.28798808 L16.4822797,5.20235307 C16.7260501,4.95952939 17.1061341,4.93524702 17.3771672,5.12950597 Z\"><\/path><\/svg>\n<\/a>\n      <\/div>\n        <\/section>\n\n\n\n\n\n\n<section class=\"banner    banner--fullscreen   banner--has-overlay  \">\n      <div  aria-hidden=\"true\" class=\"banner-background lax\" style=\"background-image: url('https:\/\/static.borngroup.com\/uploads\/2020\/09\/changi_cover-1.jpg')\"><\/div>\n  \n  \n  <a href=https:\/\/www.borngroup.com\/work\/ishopchangi\/ class=\"banner-content-holder\" data-custom-cursor data-cursor-text=\"Learn More\">\n    <div  class=\"banner-content container lax\">\n      <header class=\"banner-header lax\" >\n                  <div class=\"u-text-small-caps\">Work\u30fbTravel &#038; Hospitality<\/div>\n                          <img decoding=\"async\" class=\"banner-logo\" src=\"https:\/\/static.borngroup.com\/uploads\/2020\/09\/Changi_logo_white.svg\" alt=\"\">\n              <\/header>\n\n      <div class=\"banner-copy lax\"\n              >\n        <div>\n                      <h2 class=\"banner-title\">Enabling World-Class Omnichannel Experiences<\/h2>\n          \n          \n                      <div class=\"banner-tagline banner-tagline--half-width\">\n              <p class=\"\">Changi Airport Group sought to implement a next-generation online &#038; omnichannel shopping experience to provide flexibility and scalability.<\/p>\n            <\/div>\n          \n          \n                  <\/div>\n\n              <\/div>\n    <\/div>\n  <\/a>\n<\/section>\n\n\n\n\n\n  <section class=\"about-section\" id=\"about-section-type-more\">\n    <div class=\"container\">\n            <header class=\"about-section-header\">\n        <h2>Related Services<\/h2>\n\n        \n        \n              <\/header>\n\n      <div class=\"about-section-body about-section-body-type-more \">\n        \n\n\n        \n        \n\n        \n\n\n        \n\n\n\n                                <div class=\"about-section-column about-section-column--more\">\n                              <h3 class=\"h4 about-section-column-title\">eCommerce<\/h3>\n              \n              <div class=\"about-section-colum-copy\">\n                As a technologically-agnostic agency, our partner network can capture the commerce needs of a plethora of industries and use-cases\n              <\/div>\n              \n\n<a class=\"arrow-link about-arrow-link \" href=\"https:\/\/www.borngroup.com\/services\/customer-experience\/ecommerce\/\">\n  <span class=\"u-sr-only\">eCommerce<\/span>\n    <svg\n      aria-hidden=\"true\"\n      class=\"icon \"\n      style=\"color: inherit\"\n      width=\"24px\"\n      height=\"24px\"\n      viewBox=\" 0 0 24 24\"\n    ><path d=\"M17.3771672,5.12950597 L17.4631361,5.20235307 L23.796858,11.5114765 C24.0406284,11.7543002 24.0650054,12.132908 23.8699891,12.4028885 L23.796858,12.4885235 L17.4631361,18.7976469 C17.1922801,19.067451 16.7531357,19.067451 16.4822797,18.7976469 C16.2385092,18.5548232 16.2141322,18.1762154 16.4091485,17.9062349 L16.4822797,17.8205999 L21.632,12.69 L0.693570246,12.6908766 C0.310521976,12.6908766 -4.05009359e-13,12.3815606 -4.05009359e-13,12 C-4.05009359e-13,11.6502361 0.260924716,11.3611778 0.599456872,11.3154303 L0.693570246,11.3091234 L21.631,11.309 L16.4822797,6.17940014 C16.2385092,5.93657645 16.2141322,5.5579686 16.4091485,5.28798808 L16.4822797,5.20235307 C16.7260501,4.95952939 17.1061341,4.93524702 17.3771672,5.12950597 Z\"><\/path><\/svg>\n<\/a>\n            <\/div>\n                      <div class=\"about-section-column about-section-column--more\">\n                              <h3 class=\"h4 about-section-column-title\">Customer Experience (CX)<\/h3>\n              \n              <div class=\"about-section-colum-copy\">\n                CX is a key differentiator in commerce, and its mastery is something we consider essential in the modern marketplace.\n              <\/div>\n              \n\n<a class=\"arrow-link about-arrow-link \" href=\"http:\/\/www.borngroup.com\/services\/customer-experience\/\">\n  <span class=\"u-sr-only\">Customer Experience (CX)<\/span>\n    <svg\n      aria-hidden=\"true\"\n      class=\"icon \"\n      style=\"color: inherit\"\n      width=\"24px\"\n      height=\"24px\"\n      viewBox=\" 0 0 24 24\"\n    ><path d=\"M17.3771672,5.12950597 L17.4631361,5.20235307 L23.796858,11.5114765 C24.0406284,11.7543002 24.0650054,12.132908 23.8699891,12.4028885 L23.796858,12.4885235 L17.4631361,18.7976469 C17.1922801,19.067451 16.7531357,19.067451 16.4822797,18.7976469 C16.2385092,18.5548232 16.2141322,18.1762154 16.4091485,17.9062349 L16.4822797,17.8205999 L21.632,12.69 L0.693570246,12.6908766 C0.310521976,12.6908766 -4.05009359e-13,12.3815606 -4.05009359e-13,12 C-4.05009359e-13,11.6502361 0.260924716,11.3611778 0.599456872,11.3154303 L0.693570246,11.3091234 L21.631,11.309 L16.4822797,6.17940014 C16.2385092,5.93657645 16.2141322,5.5579686 16.4091485,5.28798808 L16.4822797,5.20235307 C16.7260501,4.95952939 17.1061341,4.93524702 17.3771672,5.12950597 Z\"><\/path><\/svg>\n<\/a>\n            <\/div>\n                      <div class=\"about-section-column about-section-column--more\">\n                              <h3 class=\"h4 about-section-column-title\">Brand Experience (Bx)<\/h3>\n              \n              <div class=\"about-section-colum-copy\">\n                Through best-in-class people, technology and collaboration, we define and deliver the experiences that keep customers coming back for more.\n              <\/div>\n              \n\n<a class=\"arrow-link about-arrow-link \" href=\"https:\/\/www.borngroup.com\/brand-experience-bx\/\">\n  <span class=\"u-sr-only\">Brand Experience (Bx)<\/span>\n    <svg\n      aria-hidden=\"true\"\n      class=\"icon \"\n      style=\"color: inherit\"\n      width=\"24px\"\n      height=\"24px\"\n      viewBox=\" 0 0 24 24\"\n    ><path d=\"M17.3771672,5.12950597 L17.4631361,5.20235307 L23.796858,11.5114765 C24.0406284,11.7543002 24.0650054,12.132908 23.8699891,12.4028885 L23.796858,12.4885235 L17.4631361,18.7976469 C17.1922801,19.067451 16.7531357,19.067451 16.4822797,18.7976469 C16.2385092,18.5548232 16.2141322,18.1762154 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