{"id":7430,"date":"2020-08-18T17:12:47","date_gmt":"2020-08-18T17:12:47","guid":{"rendered":"https:\/\/www.borngroup.com\/?page_id=7430"},"modified":"2021-02-22T13:59:00","modified_gmt":"2021-02-22T13:59:00","slug":"microsoft","status":"publish","type":"page","link":"https:\/\/www.borngroup.com\/services\/book-of-record-br\/microsoft\/","title":{"rendered":"Microsoft Dynamics"},"content":{"rendered":"\n\n\n  \n\n\n\n\n\n<section class=\"hero    hero--dark \">\n  \n  <div class=\"hero-content-holder\">\n    <div class=\"hero-content container\">\n              <div class=\"hero-breadcrumbs\">\n          <a href=\"https:\/\/www.borngroup.com\/services\/book-of-record-br\/\" class=\"hero-breadcrumb\">Book of Record (Br)<\/a>\n                    <a href=\"https:\/\/www.borngroup.com\/services\/book-of-record-br\/microsoft\/\" class=\"hero-breadcrumb\">Microsoft Dynamics<\/a>\n        <\/div>\n      \n      \n      <div class=\"hero-title no-tagline\">Microsoft<\/div>\n\n             <style>\n        div.hero-title\n         {\n        font-size: 70px;\n        font-family: big-caslon-fb,serif;\n        font-weight: 400;\n        line-height: 1.1666;\n        }\n        h1.hero-tagline \n        {\n          font-family: proxima-nova,-apple-system,BlinkMacSystemFont,segoe ui,Roboto,helvetica neue,Arial,sans-serif;\n          font-size: 18px;\n          font-weight: 300;\n          line-height: 1.5666;\n        }\n        <\/style>\n\n              \n        <a href=\"https:\/\/www.microsoft.com\/en-us\/\" target=\"_blank\" class=\"button-cta  button-cta--outline hero-button-cta\">\n          \u2192\n        <\/a>\n          <\/div>\n  <\/div>\n<\/section>\n\n\n\n<section class=\"summary container grid\">\n    \n    <div class=\"summary-lead\">A smarter way of computing with an ingenious integration choice. <\/div>\n    <div class=\"summary-copy\"><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-11951\" src=\"https:\/\/born-website-assets.s3.amazonaws.com\/uploads\/2020\/09\/MS-300x70.png\" alt=\"\" width=\"300\" height=\"70\" srcset=\"https:\/\/static.borngroup.com\/uploads\/2020\/09\/MS-300x70.png 300w, https:\/\/static.borngroup.com\/uploads\/2020\/09\/MS-1024x238.png 1024w, https:\/\/static.borngroup.com\/uploads\/2020\/09\/MS-768x178.png 768w, https:\/\/static.borngroup.com\/uploads\/2020\/09\/MS.png 1440w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Microsoft Dynamics is a line of enterprise resource planning (ERP) customer relationship management (CRM) software and Omnichannel Commerce applications. Dynamics can be used with other Microsoft programs and services, such as SharePoint, Yammer, Office 365, Azure and Outlook. The Microsoft Dynamics focus-industries are retail, services, manufacturing, financial services, and the public sector. Microsoft Dynamics offers services for small, medium, and large businesses.<\/p>\n<p class=\"p1\">Tech Mahindra, BORN\u2019s parent company, is a Gold-certified Microsoft Partner with an association spanning over 15 years. Microsoft has worked closely with Tech Mahindra in developing differentiated joint solutions and frameworks like MAC, mCOPS, MigXPS, xRetail on Azure, MidAS, MOVES (Dynamics CRM based solution) etc. Tech Mahindra was recognized as the Microsoft partner of the year in 2019, recognizing outstanding solutions and services in the media and communications segment.<\/p>\n<\/div>\n<\/section>\n\n\n\n\n  <section class=\"challenge-solution container\">\n    <header class=\"challenge-solution-header\">\n      <div class=\"cs-header-name\">Solution<\/div>\n      <div class=\"cs-header-name\">Detail<\/div>\n    <\/header>\n\n    <div class=\"cs-table\">\n              <div class=\"cs-row\">\n          <div class=\"cs-challenge\">Azure<\/div>\n          <div class=\"cs-solution\">At BORN Group, we see a new paradigm emerging \u2013 with an intelligent Cloud, emphasis on user experience, and distribution of computing power to the edge. Azure gives enterprises the freedom to build, manage, and deploy applications on a massive, global network using their preferred tools and frameworks.<\/div>\n        <\/div>\n              <div class=\"cs-row\">\n          <div class=\"cs-challenge\">Dynamics 365<\/div>\n          <div class=\"cs-solution\">As Microsoft\u2019s preferred Telco SI partner, we have developed a Microsoft Dynamics CRM Telco Solution that provides an integrated end-to-end CRM Solution for Telecom Businesses. It provides 360\u2070 view of suCRMcriber, an integrated view of IN \/ billing, recharging, contact center application, customer lifecycle &#038; service request handling, trouble ticket management based on TT category, subcategory &#038; SLA, interaction management across channels like IVR, email, CSR, Integration with IN, provisioning, SMS gateway using MS BizTalk. <\/div>\n        <\/div>\n              <div class=\"cs-row\">\n          <div class=\"cs-challenge\">Office 365 &#038; Sharepoint<\/div>\n          <div class=\"cs-solution\">Our Office 365 &#038; Sharepoint Service offerings span advisory services, operations services, migration-as-a-service, hypercare-as-a-service, enablement-as-a-service and more. <\/div>\n        <\/div>\n          <\/div>\n  <\/section>\n\n\n\n\n\n<section class=\"summary container grid\">\n    \n    <div class=\"summary-lead\">Additional Offerings<\/div>\n    <div class=\"summary-copy\"><ul>\n<li>App Migration to Azure cloud, MAC Framework<\/li>\n<li>DC Migration to Azure (co-sell ready)<\/li>\n<li>DC Operations management (co-sell ready)<\/li>\n<li>MigXPS\/Tech Manage\/O365 migration<\/li>\n<li>ONAP on AZURE (In devp)<\/li>\n<li>UCC \u2013 Blockchain solution<\/li>\n<li>xRetail on Azure<\/li>\n<li>MidAS and Enterprise Chatbots<\/li>\n<li>Dynamics365 Offerings and MOVES<\/li>\n<li>IOT on Azure<\/li>\n<li>Connected Field Services<\/li>\n<li>AI solutions<\/li>\n<li>AI driven vendor selection<\/li>\n<li>AI Media spot checker<\/li>\n<\/ul>\n<\/div>\n<\/section>\n\n\n\n\n\n  <section class=\"about-section\" id=\"about-section-type-more\">\n    <div class=\"container\">\n            <header class=\"about-section-header\">\n        <h2>Related Services<\/h2>\n\n        \n        \n              <\/header>\n\n      <div class=\"about-section-body about-section-body-type-more \">\n        \n\n\n        \n        \n\n        \n\n\n        \n\n\n\n                                <div class=\"about-section-column about-section-column--more\">\n                              <h3 class=\"h4 about-section-column-title\">Book of Record (Br)<\/h3>\n              \n              <div class=\"about-section-colum-copy\">\n                Providing a single source of truth through an aggregated book of record.\n              <\/div>\n              \n\n<a class=\"arrow-link about-arrow-link \" href=\"https:\/\/www.borngroup.com\/services\/book-of-record-br\/\">\n  <span class=\"u-sr-only\">Book of Record (Br)<\/span>\n    <svg\n      aria-hidden=\"true\"\n      class=\"icon \"\n      style=\"color: inherit\"\n      width=\"24px\"\n      height=\"24px\"\n      viewBox=\" 0 0 24 24\"\n    ><path d=\"M17.3771672,5.12950597 L17.4631361,5.20235307 L23.796858,11.5114765 C24.0406284,11.7543002 24.0650054,12.132908 23.8699891,12.4028885 L23.796858,12.4885235 L17.4631361,18.7976469 C17.1922801,19.067451 16.7531357,19.067451 16.4822797,18.7976469 C16.2385092,18.5548232 16.2141322,18.1762154 16.4091485,17.9062349 L16.4822797,17.8205999 L21.632,12.69 L0.693570246,12.6908766 C0.310521976,12.6908766 -4.05009359e-13,12.3815606 -4.05009359e-13,12 C-4.05009359e-13,11.6502361 0.260924716,11.3611778 0.599456872,11.3154303 L0.693570246,11.3091234 L21.631,11.309 L16.4822797,6.17940014 C16.2385092,5.93657645 16.2141322,5.5579686 16.4091485,5.28798808 L16.4822797,5.20235307 C16.7260501,4.95952939 17.1061341,4.93524702 17.3771672,5.12950597 Z\"><\/path><\/svg>\n<\/a>\n            <\/div>\n                      <div class=\"about-section-column about-section-column--more\">\n                              <h3 class=\"h4 about-section-column-title\">Post-Production Services<\/h3>\n              \n              <div class=\"about-section-colum-copy\">\n                Our offerings in infrastructure and enhancements ensure your digital solution is steadily evolving for peak functionality.\n              <\/div>\n              \n\n<a class=\"arrow-link about-arrow-link \" href=\"https:\/\/www.borngroup.com\/services\/post-production-services\/\">\n  <span class=\"u-sr-only\">Post-Production Services<\/span>\n    <svg\n      aria-hidden=\"true\"\n      class=\"icon \"\n      style=\"color: inherit\"\n      width=\"24px\"\n      height=\"24px\"\n      viewBox=\" 0 0 24 24\"\n    ><path d=\"M17.3771672,5.12950597 L17.4631361,5.20235307 L23.796858,11.5114765 C24.0406284,11.7543002 24.0650054,12.132908 23.8699891,12.4028885 L23.796858,12.4885235 L17.4631361,18.7976469 C17.1922801,19.067451 16.7531357,19.067451 16.4822797,18.7976469 C16.2385092,18.5548232 16.2141322,18.1762154 16.4091485,17.9062349 L16.4822797,17.8205999 L21.632,12.69 L0.693570246,12.6908766 C0.310521976,12.6908766 -4.05009359e-13,12.3815606 -4.05009359e-13,12 C-4.05009359e-13,11.6502361 0.260924716,11.3611778 0.599456872,11.3154303 L0.693570246,11.3091234 L21.631,11.309 L16.4822797,6.17940014 C16.2385092,5.93657645 16.2141322,5.5579686 16.4091485,5.28798808 L16.4822797,5.20235307 C16.7260501,4.95952939 17.1061341,4.93524702 17.3771672,5.12950597 Z\"><\/path><\/svg>\n<\/a>\n            <\/div>\n                      <div class=\"about-section-column about-section-column--more\">\n                              <h3 class=\"h4 about-section-column-title\">eCommerce<\/h3>\n              \n              <div class=\"about-section-colum-copy\">\n                Building intuitive, useful, and accessible eCommerce solutions that power the transaction.\n              <\/div>\n              \n\n<a class=\"arrow-link about-arrow-link \" href=\"https:\/\/www.borngroup.com\/services\/customer-experience\/ecommerce\/\">\n  <span class=\"u-sr-only\">eCommerce<\/span>\n    <svg\n      aria-hidden=\"true\"\n      class=\"icon \"\n      style=\"color: inherit\"\n      width=\"24px\"\n      height=\"24px\"\n      viewBox=\" 0 0 24 24\"\n    ><path d=\"M17.3771672,5.12950597 L17.4631361,5.20235307 L23.796858,11.5114765 C24.0406284,11.7543002 24.0650054,12.132908 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<\/section>\n\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":1880,"menu_order":130,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"service":[],"industry":[],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.borngroup.com\/wp-json\/wp\/v2\/pages\/7430"}],"collection":[{"href":"https:\/\/www.borngroup.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.borngroup.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.borngroup.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.borngroup.com\/wp-json\/wp\/v2\/comments?post=7430"}],"version-history":[{"count":21,"href":"https:\/\/www.borngroup.com\/wp-json\/wp\/v2\/pages\/7430\/revisions"}],"predecessor-version":[{"id":20480,"href":"https:\/\/www.borngroup.com\/wp-json\/wp\/v2\/pages\/7430\/revisions\/20480"}],"up":[{"embeddable":true,"href":"https:\/\/www.borngroup.com\/wp-json\/wp\/v2\/pages\/1880"}],"wp:attachment":[{"href":"https:\/\/www.borngroup.com\/wp-json\/wp\/v2\/media?parent=7430"}],"wp:term":[{"taxonomy":"service","embeddable":true,"href":"https:\/\/www.borngroup.com\/wp-json\/wp\/v2\/service?post=7430"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.borngroup.com\/wp-json\/wp\/v2\/industry?post=7430"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}