{"id":8422,"date":"2020-08-21T18:41:24","date_gmt":"2020-08-21T18:41:24","guid":{"rendered":"https:\/\/www.borngroup.com\/?page_id=8422"},"modified":"2021-08-30T16:59:29","modified_gmt":"2021-08-30T20:59:29","slug":"b2b","status":"publish","type":"page","link":"https:\/\/www.borngroup.com\/services\/b2b\/","title":{"rendered":"B2B"},"content":{"rendered":"\n\n\n  \n\n\n\n\n\n<section class=\"hero  hero--fullscreen   hero--has-overlay\">\n      <img decoding=\"async\" class=\"hero-background\" src=\"https:\/\/static.borngroup.com\/uploads\/2020\/09\/B2B.jpg\" alt=\"\" aria-hidden=\"true\">\n      \n  <div class=\"hero-content-holder\">\n    <div class=\"hero-content container\">\n              <div class=\"hero-breadcrumbs\">\n          <a href=\"https:\/\/www.borngroup.com\/services\/\" class=\"hero-breadcrumb\">Services<\/a>\n                    <a href=\"https:\/\/www.borngroup.com\/services\/b2b\/\" class=\"hero-breadcrumb\">B2B<\/a>\n        <\/div>\n      \n      \n      <div class=\"hero-title no-tagline\">B2B<\/div>\n\n             <style>\n        div.hero-title\n         {\n        font-size: 70px;\n        font-family: big-caslon-fb,serif;\n        font-weight: 400;\n        line-height: 1.1666;\n        }\n        h1.hero-tagline \n        {\n          font-family: proxima-nova,-apple-system,BlinkMacSystemFont,segoe ui,Roboto,helvetica neue,Arial,sans-serif;\n          font-size: 18px;\n          font-weight: 300;\n          line-height: 1.5666;\n        }\n        <\/style>\n\n          <\/div>\n  <\/div>\n<\/section>\n\n\n\n<section class=\"summary container grid\">\n    \n    <div class=\"summary-lead\">B2B is shaking up the world of digital commerce, and we&#8217;re at the forefront to deliver the experiences users are looking for. <\/div>\n    <div class=\"summary-copy\"><p>BORN is a digital transformation agency with many years of experience delivering successful B2C and B2B eCommerce implementations with award-winning creative and UI\/UX for its clients around the world, covering every industry sector.\u00a0 Over the course of many years BORN has worked with the leading enterprise eCommerce platforms with a focus on B2B commerce, as well as associated applications (i.e. OMS, CMS, PIM, etc.) \u2013 successfully designing, developing and launching hundreds of online flagship websites for leading brands around the world.<\/p>\n<p>Market studies have shown that many B2B buyers say that poor product content (quality and accuracy) have stopped them from completing a purchase with suppliers.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/section>\n\n\n\n<section class=\"summary container grid\">\n          <h2 class=\"h1 summary-title\">A smooth customer experience is paramount, even in a seemingly standardized B2B purchase journey. <\/h2>\n    \n    <div class=\"summary-lead\">Our solution focuses on the various factors that are critical in enabling a consistent experience across various touch points for a B2B consumer. Our key B2B services include: <\/div>\n    <div class=\"summary-copy\"><ul>\n<li>Personas\/User Journeys<\/li>\n<li>Content Creation &amp; Strategy<\/li>\n<li>Architecture based on customer need\/maturity: Commerce-led, Content-led, Side-by-Side, Pure Headless<\/li>\n<li>Customer: Organization Management, Budget, Cost Center Management<\/li>\n<li>Custom Pricing: Quotes, Bulk Pricing<\/li>\n<li>Payment: Invoice, Purchase Order, various payment options<\/li>\n<li>Order Approval workflows, Credit Checks, Order Replenishment<\/li>\n<li>Integrations:\n<ul>\n<li>Master Data Integration<\/li>\n<li>Company and Customer Creation<\/li>\n<li>ERP Order Simulation<\/li>\n<li>Email Notifications<\/li>\n<\/ul>\n<\/li>\n<li>Digital Marketing<\/li>\n<li>Personalization factory<\/li>\n<\/ul>\n<\/div>\n<\/section>\n\n\n\n<section class=\"summary container grid\">\n          <h2 class=\"h1 summary-title\">Additional Services <\/h2>\n    \n    <div class=\"summary-lead\">Product Merchandising <\/div>\n    <div class=\"summary-copy\"><p>B2B products are extremely complex and we have experience in working with HVAC, spare parts, consumer goods, and other products\/industries.<\/p>\n<ul>\n<li>Category, Product Restrictions<\/li>\n<li>Multi-Dimensional Products<\/li>\n<li>Product Review<\/li>\n<li>Future Stock Availability<\/li>\n<li>Variant Products<\/li>\n<\/ul>\n<\/div>\n<\/section>\n\n\n\n<section class=\"summary container grid\">\n    \n    <div class=\"summary-lead\">Search<\/div>\n    <div class=\"summary-copy\"><p>Regular B2B customers will search with Product ID, but a AI driven search that enables customer to find whatever they are looking for faster, including\u00a0Auto Suggestions, Fuzzy &amp; Partial Search and Faceted Search.<\/p>\n<\/div>\n<\/section>\n\n\n\n\n  <section class=\"challenge-solution container\">\n    <header class=\"challenge-solution-header\">\n      <div class=\"cs-header-name\">Notable Implementations<\/div>\n      <div class=\"cs-header-name\">Details<\/div>\n    <\/header>\n\n    <div class=\"cs-table\">\n              <div class=\"cs-row\">\n          <div class=\"cs-challenge\">Lennox<\/div>\n          <div class=\"cs-solution\">BORN implemented a one stop solution for Lennox that helped dealers to manage and close leads by streamlining lead acquisition and management processes which dramatically reduced human intervention and closely aligned with their overall business objectives. <\/div>\n        <\/div>\n              <div class=\"cs-row\">\n          <div class=\"cs-challenge\">North American Machine Tool Manufacturer <\/div>\n          <div class=\"cs-solution\">A sophisticated implementation for machine tool manufacturer &#8211; when a part of a client&#8217;s machine goes down, an automated email is sent and the unit is reordered and replaced. This was a vast improvement from the client&#8217;s previous system that consisted of multiple manual steps.<\/div>\n        <\/div>\n              <div class=\"cs-row\">\n          <div class=\"cs-challenge\">Nestle Starbucks<\/div>\n          <div class=\"cs-solution\">An innovative and efficient commerce and service experience for the Starbucks Branded Solutions customer by delivering a best-practice, extensible, global commerce framework leveraging an enterprise grade commerce platform and other key systems to amplify the growth of the online channel.<\/div>\n        <\/div>\n              <div class=\"cs-row\">\n          <div class=\"cs-challenge\">MHE-DEMAG (Malaysia) <\/div>\n          <div class=\"cs-solution\">First ever SAP CCV2 implementation in South East Asia. Launched B2B Commerce site in Malaysia.<\/div>\n        <\/div>\n          <\/div>\n  <\/section>\n\n\n\n\n\n<section class=\"four-column-section four-column-section--dark container\">\n      <h2 class=\"h5 four-column-section-title\">B2B Accelerators<\/h2>\n    <div class=\"grid\">\n          <div class=\"fcs-column\">\n\n                <h3 class=\"h5 fcs-column-title\">Eagle<\/h3>\n        <div class=\"fcs-column-description\">\n          <p>The first ever SAP qualified accelerator (template approach) for SAP Commerce Cloud. An Omni-channel commerce service framework built exclusively by BORN for SAP Commerce Cloud (B2B, B2C &#038; Custom C2C). <\/p>\n\n        <\/div>\n                  \n\n<a class=\"arrow-link fcs-link \" href=\"https:\/\/www.borngroup.com\/services\/customer-experience\/ecommerce\/sap\/eagle\/\">\n  <span class=\"u-sr-only\">Visit<\/span>\n    <svg\n      aria-hidden=\"true\"\n      class=\"icon \"\n      style=\"color: inherit\"\n      width=\"24px\"\n      height=\"24px\"\n      viewBox=\" 0 0 24 24\"\n    ><path d=\"M17.3771672,5.12950597 L17.4631361,5.20235307 L23.796858,11.5114765 C24.0406284,11.7543002 24.0650054,12.132908 23.8699891,12.4028885 L23.796858,12.4885235 L17.4631361,18.7976469 C17.1922801,19.067451 16.7531357,19.067451 16.4822797,18.7976469 C16.2385092,18.5548232 16.2141322,18.1762154 16.4091485,17.9062349 L16.4822797,17.8205999 L21.632,12.69 L0.693570246,12.6908766 C0.310521976,12.6908766 -4.05009359e-13,12.3815606 -4.05009359e-13,12 C-4.05009359e-13,11.6502361 0.260924716,11.3611778 0.599456872,11.3154303 L0.693570246,11.3091234 L21.631,11.309 L16.4822797,6.17940014 C16.2385092,5.93657645 16.2141322,5.5579686 16.4091485,5.28798808 L16.4822797,5.20235307 C16.7260501,4.95952939 17.1061341,4.93524702 17.3771672,5.12950597 Z\"><\/path><\/svg>\n<\/a>\n              <\/div>\n          <div class=\"fcs-column\">\n\n                <h3 class=\"h5 fcs-column-title\">Bulldog <\/h3>\n        <div class=\"fcs-column-description\">\n          <p>A Magento commerce accelerator built by BORN with pre-coded extensions, B2B custom UX &#038; UI features, and special B2B enhancements to essential functionalities.<\/p>\n\n        <\/div>\n                  \n\n<a class=\"arrow-link fcs-link \" href=\"https:\/\/www.borngroup.com\/services\/customer-experience\/adobe\/bulldog\/\">\n  <span class=\"u-sr-only\">Visit<\/span>\n    <svg\n      aria-hidden=\"true\"\n      class=\"icon \"\n      style=\"color: inherit\"\n      width=\"24px\"\n      height=\"24px\"\n      viewBox=\" 0 0 24 24\"\n    ><path d=\"M17.3771672,5.12950597 L17.4631361,5.20235307 L23.796858,11.5114765 C24.0406284,11.7543002 24.0650054,12.132908 23.8699891,12.4028885 L23.796858,12.4885235 L17.4631361,18.7976469 C17.1922801,19.067451 16.7531357,19.067451 16.4822797,18.7976469 C16.2385092,18.5548232 16.2141322,18.1762154 16.4091485,17.9062349 L16.4822797,17.8205999 L21.632,12.69 L0.693570246,12.6908766 C0.310521976,12.6908766 -4.05009359e-13,12.3815606 -4.05009359e-13,12 C-4.05009359e-13,11.6502361 0.260924716,11.3611778 0.599456872,11.3154303 L0.693570246,11.3091234 L21.631,11.309 L16.4822797,6.17940014 C16.2385092,5.93657645 16.2141322,5.5579686 16.4091485,5.28798808 L16.4822797,5.20235307 C16.7260501,4.95952939 17.1061341,4.93524702 17.3771672,5.12950597 Z\"><\/path><\/svg>\n<\/a>\n              <\/div>\n          <div class=\"fcs-column\">\n\n                <h3 class=\"h5 fcs-column-title\"><\/h3>\n        <div class=\"fcs-column-description\">\n          \n        <\/div>\n              <\/div>\n          <div class=\"fcs-column\">\n\n                <h3 class=\"h5 fcs-column-title\"><\/h3>\n        <div class=\"fcs-column-description\">\n          \n        <\/div>\n              <\/div>\n      <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":81,"menu_order":83,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"service":[],"industry":[],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.borngroup.com\/wp-json\/wp\/v2\/pages\/8422"}],"collection":[{"href":"https:\/\/www.borngroup.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.borngroup.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.borngroup.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.borngroup.com\/wp-json\/wp\/v2\/comments?post=8422"}],"version-history":[{"count":34,"href":"https:\/\/www.borngroup.com\/wp-json\/wp\/v2\/pages\/8422\/revisions"}],"predecessor-version":[{"id":17809,"href":"https:\/\/www.borngroup.com\/wp-json\/wp\/v2\/pages\/8422\/revisions\/17809"}],"up":[{"embeddable":true,"href":"https:\/\/www.borngroup.com\/wp-json\/wp\/v2\/pages\/81"}],"wp:attachment":[{"href":"https:\/\/www.borngroup.com\/wp-json\/wp\/v2\/media?parent=8422"}],"wp:term":[{"taxonomy":"service","embeddable":true,"href":"https:\/\/www.borngroup.com\/wp-json\/wp\/v2\/service?post=8422"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.borngroup.com\/wp-json\/wp\/v2\/industry?post=8422"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}